Digital Accessibility Statement 

Through Mission Every One, Macy’s, Inc. is creating a brighter future with bold representation to empower more voice, choice, and ownership for our colleagues, customers, and communities.   

We are committed to providing an inclusive shopping experience for everyone, regardless of their abilities.  We actively work to comply with accessibility standards, including W3C's WCAG 2.1 guidelines, a set of internationally recognized guidelines for digital accessibility.

Our goal is to provide an easy shopping experience, whether you are using assistive technologies, like a screen reader, magnifier, or voice recognition software, or captions for videos.  

Ongoing Effort 

We recognize that digital accessibility is an ongoing process.

Our focused colleagues and partners audit, review and evaluate our efforts as we move forward in our journey. We're consistently looking for improvements in the performance, accessibility and efficiency of our digital experience. 

Need Help?

If you’re having issues using or accessing any part of our site, please call us at 1-800-BUY-MACY for assistance.  

Feedback

Please contact us at [email protected] if you have any feedback or suggestions as we aim to find ways to improve the accessibility of our site.  

Accessibility App

In partnership with Level Access, Macy's offers an Accessibility Application to help our customers access our site more easily.